Kyle Cunningham

Product Success Manager

Role
Senior Manager, Product Excellence at ServiceNow
Location
Monroe, CT, US
LinkedIn followers
500 followers

About Kyle Cunningham

A problem solver concentrating on information security and risk, project, program and product management.Information Security and Risk - IT Compliance, Vulnerability Management, Threat Management, Incident Response, Policy and Standard creation and auditing, Windows and Unix administration and scripting. Product Management - Product visioning (story boarding, UX, stakeholder analysis) through development cycle and release management in both Agile Scrum and Waterfall environments. Project Management and Program Management - digital transformation through service management including Service Now implementation and administration. PMO development and operations. Experienced in Six Sigma, ITIL, service management, and all aspects of project management and program management. An active listener who promotes a collaborative approach and leverages diverse talent across teams to drive alignment around common goals and find solutions to complex problems. Certified: Professional Scrum Master, Six Sigma Black Belt, ITIL v3, ServiceNow Certified System Administrator. Product Management - Service Management - Information Security - Cyber Security - Program Management PMO - Vulnerability Management - Security Policy - Security Standards - IT Compliance Risk Management - Controllership - Agile - Scrum Professional Scrum Master I (PSM I)- Waterfall - Six Sigma Black Belt Certified - ITIL v3 Certified - ServiceNow Certified System Admin (CSA)

Experience

  1. Senior Manager, Product Excellence

    ServiceNow

    Jan 2022 — Present · Fairfield County, CT, US

Education

  • Fairfield University

    Bachelor of Science (BS), Business Administration and Management, General

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Kyle Cunningham — Senior Manager, Product Excellence at ServiceNow in Monroe, CT, US | Unifers