Jim Cheatham
Public Safety Systems Administrator @City Of Alpharetta
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WORK HISTORY
Public Safety Systems Administrator @City Of Alpharetta
Bridging public safety operations and municipal IT, I lead the coordination and alignment of technology systems that support police, fire, courts, and other city departments.My role focuses on connecting operational needs with technology solutions—bringing together stakeholders, improving processes, and guiding projects that enhance how systems function across the organization.Key areas of focus include- Cross-department coordination for public safety and security systems- Project leadership for system implementations, upgrades, and integrations- Process improvement and workflow development across multiple departments- Vendor coordination and system lifecycle planning- Long-range technology and procurement strategyI work to ensure that systems not only function technically, but also support the real-world needs of the people who rely on them every day.
EDUCATION
San Diego Miramar College
AS, Administration of Justice: Pre Law
University of Cincinnati
BS, Fire and Safety Engineering Technology
Grand Canyon University
Doctoral Coursework (ABD), Organizational Leadership & Organizational Development, Organizational Development
Grand Canyon University
MS, Ken Blanchard College of Business - Executive Fire Leadership
SKILLS
ABOUT JIM CHEATHAM
I operate at the intersection of public safety operations, technology, and organizational strategy.Over a 30+ year career, I have worked in Incident Command and Unified Command environments supporting disasters, national security events, and large-scale public gatherings. Those experiences shaped how I approach problems today: focus on what matters, bring the right people together, and build solutions that work in the real world.My current work centers on aligning technology with operational needs across police, fire, 911, and other city departments. I help identify challenges, coordinate stakeholders, and develop practical solutions that improve efficiency, strengthen processes, and support better outcomes for the community.I am at my best when working across boundaries. Whether it’s managing complex projects, improving workflows, or helping teams navigate change, I focus on connecting dots that are not always obvious and turning ideas into results.Earlier in my career, I served in emergency management roles at both the local and national level, including deployments to federally declared disasters. Those experiences reinforced the importance of preparation, adaptability, and clear communication under pressure—principles I still apply every day.What I value most from this career is the opportunity to help people—whether that’s supporting responders in the field, guiding teams through challenges, or helping organizations do things they didn’t think they could.I’m always interested in conversations around improving public safety operations, technology integration, and cross-agency coordination. Feel free to reach out.
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