Jessica Joseph

Organizational Strategist & Team Builder | Amplifying Employee Engagement, Compliance & Development | Growth Influencer

Role: Director of Customer Experience - Qa at Eoi Service Company, Powered By Centro
Location: Tampa, FL, US
LinkedIn followers: 500 followers

About Jessica Joseph

I am passionate about building strong, collaborative teams where every individual feels empowered to reach their full potential. My leadership philosophy centers on creating environments that encourage growth, accountability, and purpose—helping people not only meet organizational goals but also achieve their own. I believe that when individuals become the best versions of themselves, organizations thrive.

Experience

Director of Customer Experience - Qa
Eoi Service Company, Powered By Centro
Mar 2024 — Present

Education

Western Governors University
Master of Business Administration
2024 — 2025
University of South Florida
Bachelor of Science - BS, Finance

Contact information

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Work email
•••••@eoiservice.com
Personal email
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Current company

Eoi Service Company, Powered By Centro

Insurance · 150 employees · Founded 1979 · Santa Ana, California, United States

EOI Service Company, Powered by Centro, is a national benefits communication and enrollment firm that brings over 47 years of experience to the design, communication, and enrollment of core and voluntary benefits and other value-added services. EOI communicated and enrolled the first-ever employer sponsored universal life plan in 1979 at Harris Bank, Chicago’s third largest bank. EOI also implemented the first micro-computer worksite benefit enrollment, the first combined universal life and term plan, and the first universal life with long term care rider plan. We expanded into the areas of benefit statement enrollments and core benefit enrollments in the late 1990s and currently offer state of the art technology in these areas. Today, EOI excels in the following areas- Expert evaluation of the voluntary benefit market - Electronic core/voluntary benefit enrollments - Custom-designed electronic and print communication campaigns - Creation and distribution of total compensation statements - Coaching employees to appropriate medical plan options - On-boarding of technology platforms - Dependent eligibility audits - Replacement of existing non-performing voluntary benefit programs Our scope of operation is national with roughly half of our business coming from the eastern United States and half from the western United States. We are active in enrollments that include one-on-one on-site employee counseling, call center enrollments, and self-service programs. EOI is appointed, licensed, and represent clients in all 51 jurisdictions with regional offices in California, Colorado, Illinois, New York, and Texas.

eoiservice.com

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About Jessica Joseph

Experience

Director of Customer Experience - Qa

Education

Western Governors University

University of South Florida

Find verified contacts for anyone on LinkedIn