Jacqueline Spencer

About Jacqueline Spencer

15+ years of delivering IT solutions to the U.S. Navy and PlayStation as an analyst, product owner and manager of software engineering. Proficient in learning user community needs, designing user experiences, and defining work to be executed by engineering teams. Adept at cultivating relationships with diverse stakeholders. Experienced at managing software development, integration, deployment and maintenance processes and activities. Skilled leader and team collaborator. Graduate of Architecture-based Enterprise Systems Engineering and business leadership program at UCSD. CSPO certified by the Scrum Alliance, and PMP certified by PMI. Eager to learn and share learning to help others succeed.

Experience

1. Manager, Enterprise Integrations

   Sony Interactive Entertainment

   Apr 2023 — Present · San Diego, CA, US

   Manages team responsible for delivering, maintaining and enhancing integration platforms, solutions and services for all company departments. Performs Product Owner duties over integration products and services as part of one product team, and mentors senior engineer as Product Owner of another. Leads entire team with deep trust and high expectations. Supports team members with coaching and training. Participates in defining and executing management team strategies to benefit department team members and the whole company.

Education

• UC San Diego

  Master of Advanced Studies, Architecture-based Enterprise Systems Engineering

• California State University San Marcos

  Single Subject Credential Program (College of Education)

  2009 — 2010

• California State University San Marcos

  Bachelor of Arts (BA), Literature and Writing

  2005 — 2009

Skills

• Information Assurance
• Story Writing
• Technical Editing
• Presentations
• Analysis
• Critical Thinking
• Process Improvement
• Scheduling
• Microsoft Office
• Rhetoric
• Literary Criticism
• U.s. Department of Defense
• Teaching
• Dod
• Writing
• Research
• Sprint Planning
• Training
• Team Building
• Management
• Systems Engineering
• Technical Writing
• Oral & Written Communication Skills
• Agile Project Management
• Business Process Improvement
• Rally
• Planning Budgeting & Forecasting
• Security Clearance
• Literary Writing
• Project Planning
• Navy
• Strategic Planning
• Leadership
• Risk Management
• Learning Quickly
• Scrum Master
• Integration
• Microsoft Project
• Proposal Writing
• Program Management