Thejaswi Vittala Poojary
Senior Customer Support Representative @Mphasis
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WORK HISTORY
Senior Customer Support Representative @Mphasis
Tracking, updating and initiating the payments on behalf of customers on their property insurance policies of major morgages.•QA/QC, outbound customer service representative carry out quality assurance tests to discover errors and optimize usability.•feedback to associates about the process/quality and surpassed daily productivity goals.• Reviewing the client approved policy and procedures for any revised procedural updates and notifying the leadership team• Achieved consecutive good ratings and bagged Star of the month, extra miler award, accodale and summit awards
EDUCATION
St. Agnes College, Mangalore-575002
Bachelor of Science - BS
ABOUT THEJASWI VITTALA POOJARY
A dedicated,outcome-oriented profesional with a Focus on growing customer-centric…
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