Jason Johnston

Director | ServiceNow Engineering | Systems Architect | Platform Engineering

Role
Director, Servicenow Platform Engineering & Operations at Northwestern Mutual
Location
Columbia, TN, US
LinkedIn followers
500 followers

About Jason Johnston

Talented Servant Leader with 10+ years providing thought leadership and product innovation. Accomplished at working in multi domain complex environments. Well-versed in many engineering principles to provide business solutions. Collaborative and Visionary leader with solid success driving technical business operations towards continuous growth in support of the company vision.

Experience

  1. Director, Servicenow Platform Engineering & Operations

    Northwestern Mutual

    Jun 2025 — Present

    Platform Owner responsible for all engineering functions. QA / Release Management, Site Reliability Engineering, CMDB engineering, and development- Director who kept his engineering hat close by. No cob webs here- Focused on Servant Leadership and advancing senior and junior engineers alike in their career- Strategic and visionary leader focused on a mindset that promotes integrations to save manual engineering hours- Out of box mindset. Customization vs configuration, understand the difference- Fastest upgrade(s) in ServiceNow history- 98% Security score, top 10 industry- I run the ServiceNow platform focused on stability, reliability, security, and people- Well versed in negotiating ServiceNow contracts for the best bang for your buck. Don\'t let the ServiceNow licensing requirements become shelf ware.

Education

  • Tennessee Technological University

    Computer Engineering

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Jason Johnston — Director, Servicenow Platform Engineering & Operations at Northwestern Mutual in Columbia, TN, US | Unifers