Jason Johnston
Director | ServiceNow Engineering | Systems Architect | Platform Engineering
- Role
- Director, Servicenow Platform Engineering & Operations at Northwestern Mutual
- Location
- Columbia, TN, US
- LinkedIn followers
- 500 followers
About Jason Johnston
Talented Servant Leader with 10+ years providing thought leadership and product innovation. Accomplished at working in multi domain complex environments. Well-versed in many engineering principles to provide business solutions. Collaborative and Visionary leader with solid success driving technical business operations towards continuous growth in support of the company vision.
Experience
Director, Servicenow Platform Engineering & Operations
Jun 2025 — Present
Platform Owner responsible for all engineering functions. QA / Release Management, Site Reliability Engineering, CMDB engineering, and development- Director who kept his engineering hat close by. No cob webs here- Focused on Servant Leadership and advancing senior and junior engineers alike in their career- Strategic and visionary leader focused on a mindset that promotes integrations to save manual engineering hours- Out of box mindset. Customization vs configuration, understand the difference- Fastest upgrade(s) in ServiceNow history- 98% Security score, top 10 industry- I run the ServiceNow platform focused on stability, reliability, security, and people- Well versed in negotiating ServiceNow contracts for the best bang for your buck. Don\'t let the ServiceNow licensing requirements become shelf ware.
Education
Tennessee Technological University
Computer Engineering
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