Jared Chapman

About Jared Chapman

I am a software engineer and technical consultant specializing in bridging the gap between complex systems and partner success. With a career foundation built at Google and AbbVie, I navigate the intersection of distributed systems, LLM infrastructure, and developer-centric integration.My background in building core infrastructure, such as BigQuery DataFrames and Searchmark, allows me to troubleshoot technical issues at the source code level. More recently, I have focused on curating technical content to educate developers and facilitating engineering teams so they can effectively showcase their products and services.I thrive in roles that require acting as a technical consultant to stakeholders, ensuring the execution of large-scale platforms is seamless. I am at my best when I can leverage my expertise in Python and the deep code readability across multiple languages I developed at Google to build the automation, documentation, and sample code that empowers partners to scale and reach their goals.

Experience

1. Developer Support Engineer - Generative Ai Applications Ai Enablement

   AbbVie

   Aug 2024 — Present · Los Angeles, CA, US

   Designed and deployed LLM-powered developer tooling using Claude, enabling engineers to query enterprise data via natural language — accelerating AbbVie\'s internal AI capability development.Led monthly technical sessions for ~300 engineers on RAG architecture, tokenization, and REST API integration with AbbVie\'s enterprise AI platform (Go/AI)Served as primary technical liaison for LLM REST API integration escalations — diagnosing failures, reproducing issues in isolation, and coordinating fixes with engineering.Authored org-wide API documentation and troubleshooting guides; reduced new-engineer onboarding friction with structured Claude Code environment walkthroughs.Consulted cross-functional teams on LLM model selection, architectural fit, and Responsible AI standards translating business requirements into compliant technical configurations.Drove org-wide AI enablement across functions, advising on prompting strategies, model selection, and data ingestion approaches.

Education

• Georgia State University

  Bachelor's Degree, Communication and Media Studies

  2014

Skills

• Transportation Planning
• Creative Writing
• Management
• Operations Management
• Improvisational Comedy
• Event Management
• Public Speaking
• Microsoft Office
• Public Relations
• Blogging
• Vehicle Routing
• Inventory Management
• Administrative Assistance
• Crew Coordination
• Microsoft Excel
• Social Media
• Communication
• Help Desk Support
• Transportation
• Escalation Resolution
• Customer Service
• Crew Scheduling
• Editing
• Customer Support
• Logistics
• Customer Satisfaction
• Data Entry
• Event Planning
• Transportation Management