Theja Boddu
Aws Infra Support Engineer Aws Cloud Engineer @QX Impact
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WORK HISTORY
Aws Infra Support Engineer Aws Cloud Engineer @QX Impact
Tirupati, IN
Deployed, configured, and managed AWS EC2 instances, Auto Scaling Groups, ECR repositories, and Step Functions for automating batch job workflows.• Managed Windows servers (RDP, IIS) and Linux instances, ensuring optimal uptime and performance.• Configured CloudWatch metrics, thresholds, and alarms for RDS, EC2, and application monitoring; integrated logs into CloudTrail and Log Groups for audit tracking.• Deployed and managed RDS instances across multiple environments; configured CloudWatch metrics and alarms to monitor CPU, storage, and connection thresholds; optimized performance by analyzing slow query logs and audit logs stored in CloudWatch Log Groups.• Managed IAM roles, policies, and user access, implemented SSL certificate renewals, and supported vulnerability assessments and patch management processes.• Administered S3 buckets for data backup, lifecycle management, and disaster recovery operations.• Implemented disaster recovery strategies leveraging S3 replication, snapshot policies, and cross-region backups to ensure data resilience.• Oversaw SolarWinds monitoring, Host Monster hosting renewals, FTP server administration, and SSL certificate management to maintain business continuity.• DigiCert certificate updates and renewals, integrated across all websites and servers.• Utilized AWS Trusted Advisor to identify cost optimization opportunities, resulting in reduced cloud infrastructure expenses and improved cost management efficiency.• Generated vulnerability scan reports and coordinated with security teams to ensure compliance with organizational standards.• Solved vulnerability scan issues identified in Hostedscan reports for AWS instances & Targets for NMAP, OpenVAS security Issues.
EDUCATION
Manipal Academy of Higher Education
PG Diploma in Data Science, Data Science
Sree Kalahastheeswara Institute of Technology, Sreekalahasti
Bachelor of Technology - BTech, Electrical and Electronics Engineering
ABOUT THEJA BODDU
Contact No:+91••••••••21Email_id : t••••••••@gmail.comwebsite : thejaboddu.carrd.coTheja holds PG Diploma in Data Science from Manipal academy of higher education in 2018 with overall 8+ Years of experience in the IT Industry. IT Support Executive with 5+ years of experience in troubleshooting, system administration, and end-user support across global projects. Skilled in resolving technical issues quickly, improving system performance, and providing reliable remote support. Experienced in working night shifts and delivering reliable support to international teams. AWS Certified Cloud Practitioner with hands-on knowledge of S3, IAM, and EC2. Currently enhancing skills in AWS Solutions Architecture to bridge IT support expertise with cloud infrastructure management.🤝 Recognized for strong problem-solving, clear communication with users, and teamwork. Successfully managed daily support requests, reduced ticket resolution times, and contributed to smooth IT operations. Actively seeking opportunities to apply my IT support background and growing cloud knowledge in roles such as IT Support Specialist, Cloud Support Associate, or Technical Analyst.
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