Douglas Still

About Douglas Still

As a dedicated Leader with a proven track record in the telecommunications industry and over twenty years of experience, I\'ve spent my career developing talent, driving performance, and leading high-performing teams to reach their potential. My expertise in emotional intelligence and leadership has allowed me to create environments where employees feel valued, motivated, and ready to take on any business challenge. Currently, I\'m transitioning my skills into the technology industry, where I’m eager to bring my leadership and management capabilities, along with my sales and customer experience expertise, to new challenges. My short-term goal is to leverage my experience in leadership development and talent management to make an impact in the tech sector, while my long-term vision is to apply the principles of organizational psychology that I’m studying at Harvard to help organizations build cultures that attract, develop, and retain top talent. I have experienced firsthand the transformative power of servant leadership:\"Take care of your employees, and your employees will take care of your business.\" This belief, rooted in my core values of discipline, wisdom, courage, and love, drives every decision I make. I’m deeply passionate about fostering positive workplace cultures, which is reflected in my contributions to initiatives like the New Hire Loyalty program and Employee Appreciation Committees. One of my greatest joys is mentoring emerging leaders and managers—whether they are finding their footing in a new role or seeking to advance in their current one. I firmly believe that effective training and development are the cornerstones of long-term success, empowering people to thrive in both their professional and personal lives. Beyond work, I’m an avid photographer and film enthusiast, a dog lover with two furry companions, and a dedicated volunteer at the local animal shelter. My friends and family would describe me as an extreme optimist who is grateful and has a growth mindset. My motto is:\"Personal motivation is like personal hygiene. If you don\'t make it a daily practice, then you stink.\"

Experience

1. Account Manager

   Dell Technologies

   Mar 2025 — Present · Round Rock, TX, US

   As an Inside Sales Account Manager at Dell Technologies, I drive customer success by delivering tailored technology solutions that meet the evolving needs of businesses. I manage a portfolio of small to medium-sized accounts, building strong, trust-based relationships through digital engagement and strategic insight.In this role, I:> Identify and pursue new business opportunities within my territory> Leverage data-driven insights to recommend impactful business solutions> Stay ahead of industry trends to address market-specific challenges> Represent the Dell Technologies brand with every customer interaction, ensuring a personalized and exceptional experience> My work is centered on understanding customer goals and aligning them with Dell’s innovative product and service offerings. I thrive in a fast-paced, tech-driven environment where I can make a meaningful impact through consultative selling and relationship management.

Education

• The University of Texas at Austin

  Bachelor's degree, Radio, Television, and Film

• Western International University

  Associate of Arts in Business, Business Administration and Management, General

• Harvard Extension School

  Master of Liberal Arts, Industrial and Organizational Psychology

Skills

• Performance Management
• Sales Operations
• Customer Retention
• Data Analysis
• Customer Service
• Advertising
• Marketing
• People Leading
• Customer Experience
• Photoshop
• Customer Satisfaction
• Databases
• Customer Relations
• Data Entry
• Accounts Receivable
• Recruiting
• Video Production
• Creative Writing
• Salesforce.com
• Sales
• Human Resources
• Television
• At Multitasking
• Sales Presentations
• Sales Management
• Editing
• Social Media
• Project Management
• Coaching
• Troubleshooting
• Public Speaking
• Telecommunications