Herbert Humphrey
Technical Training Leader | Customer Success & Onboarding Program Manager | PMP-Certified
- Role
- Mosaic North America
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Herbert Humphrey
Goal-driven leader with 7+ years of expertise in Sales Enablement, Technical Training, and Customer Success, specializing in the EdTech and SaaS sectors. Proven ability to translate complex product ecosystems (Google Workspace, POS systems) into data-driven L&D programs that enhance revenue, improve customer adoption, and reduce client churn by up to 30%. Certified Project Management Professional (PMP) and expert in collaborating cross-functionally to launch strategic initiatives and drive operational excellence.
Experience
Present
Education
Howard University
Bachelor of Arts (B.A.), Communications Management; Minor in Economics
Skills
- Public Speaking
- Social Networking
- Fundraising
- Marketing Strategy
- Marketing Communications
- Outside Sales
- Microsoft Excel
- Brand Consulting
- Marketing
- Market Planning
- Entrepreneurship
- Microsoft Word
- Salesforce
- Sales Management
- Customer Service
- Digital Marketing
- Project Management
- Microsoft Office
- Sales
- Event Planning
- Social Media
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