Eddie Jones

About Eddie Jones

I’m a strategic operator and chief of getting things done. With 15+ years of experience across tech, aviation, and e-commerce, I’ve helped senior leaders turn strategy into action, align cross-functional execution, and foster high-performing team cultures. Whether launching new markets, operationalizing delivery pipelines, or scaling programs globally, I bring clarity to chaos—and momentum to everything I touch.I’ve served as Chief of Staff, program exec, and culture leader—known for pragmatic innovation, deep collaboration, and relentless delivery. My work helps organizations navigate change, accelerate outcomes, and keep their people at the center.At Spotify, I lead global programs for the Audiobooks vertical. I drive launches, format innovation, and content pipeline improvements across product, tech, business, and design teams. I also help scale AI fluency across Spotify’s program management community—making AI practical and powerful through shared tooling, rituals, and collective learning.I’m often brought in to energize teams, untangle the mess, and keep the trains (and big ideas) moving.\"In the dull gray of office culture, Eddie is the pop of color corporations are thirsty for.\" – 360 feedback

Experience

1. Senior Program Manager, Audiobooks

   Spotify

   Nov 2024 — Present · NY, US

   I lead large-scale, cross-functional programs that bring the Spotify Audiobooks experience to life for listeners around the world. From strategy to execution, I partner with product, tech, design, marketing & comms, licensing, editorial, trust & safety, legal, and more to deliver seamless and innovative audiobook experiences. I thrive on energizing and connecting teams, driving clarity and alignment, and turning complex ideas into real-world impact (that we deliver on time!)I\'m responsible for the overarching programs to (1) expand markets for Audiobooks (2) reimagine Spotify’s audiobooks technical ingestion pipeline model and (3) manage the portfolio of work to iterate, enhance, and innovate on the audiobooks format—ensuring we stay ahead in a rapidly evolving content landscape.Most recently, I led the successful launch of Audiobooks in 8 new markets in Europe, Africa and the Middle East—right on time, and with a coordinated rollout that reflects the very best of Spotify\'s collaborative spirit. In 2025 alone, our efforts more than doubled the number of markets where Audiobooks are live. My role is to keep all of that moving while also launching new AI-powered enhancements to the audiobooks listening experience, such as Audiobook recaps which help listeners catch up on stories they\'ve paused.I\'m also passionate about helping program managers stay future-ready. I’m spearheading an initiative to build AI fluency across the PgM community where PgMs share real-world uses of AI in their day-to-day. Our goal is to scale best practices and empower each other to work smarter with emerging tools.

Education

• American University

  Political Science and Government

  2002 — 2002

• Emerson College

  B.S. Sp., Political Communication

  2000 — 2004

• Stanford University

  D-School Executive Bootcamp

  2013

• Columbia University

  MS, Strategic Communication

  2006 — 2008

Skills

• Corporate Communications
• Public Speaking
• Strategy
• Cross-Functional Team Leadership
• Fundraising
• Marketing Strategy
• Nonprofits
• Marketing Communications
• Facebook
• Karaoke
• Event Management
• Crisis Communications
• Program Management
• Marketing
• Strategic Communications
• Public Relations
• Internal Communications
• Media Relations
• Business Strategy
• Research
• Editing
• Leadership
• Strategic Planning
• Leadership Development
• Management
• Press Releases
• Event Planning
• Social Media