Douglas Richardson
Sr. Global Leader, AWS Health Operations and Technology
- Role
- Sr Global Leader, Aws Health Operations and Technology at Amazon Web Services (AWS)
- Location
- Kent, WA, US
- LinkedIn followers
- 500 followers
Experience
Sr Global Leader, Aws Health Operations and Technology
Oct 2025 — Present · Bellevue, WA, US
Single threaded owner for Health Operations (E2M), Internal Event Management Systems / Technology (EMT), and our Enigma team who supports Amazon ADC deployments. Our team powers AWS Health Communications, for Operational Issue, Scheduled Change, Planned Lifecycle Events, and more. We build technology to make our Operations Engineers faster, often by augmenting with AI.
Skills
- Strategic Planning
- Reference Architecture
- IT Service Management
- Enterprise Design Patterns
- Incident Management
- Integration
- Agile Application Development
- Service-Oriented Architecture (Soa)
- Service Catalog
- Business Analysis
- Vendor Management
- IT Strategy
- Data Center
- Root Cause Analysis
- Wireshark
- Infrastructure
- Systems Analysis
- Business Process Improvement
- Middleware
- Troubleshooting
- Management
- Enterprise Architecture
- Disaster Recovery
- IT Operations
- Major Incident Management
- Cloud Computing
- Information Architecture
- Problem Management
- Network Engineering
- Leadership
- Kepner-Tregoe
- Information Technology
- System Administration
- Amazon Web Services (Aws)
- Itil
- Togaf
- Process Improvement
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.