Deepak Arya Raj

About Deepak Arya Raj

Dynamic logistics and supply chain professional with 7+ years of experience in managing end-to-end operations including logistics, warehousing, and manpower management. Demonstrated expertise in first-mile, mid-mile, last-mile, and sort center operations, with a proven track record of achieving 100% operational efficiency and cost reduction. Skilled in inventory management, vendor coordination, and strategic planning to improve KPIs. Proficient in data analysis, problem-solving, and team leadership, with a strong focus on optimizing processes and delivering superior customer experiences. Seeking opportunities to apply my expertise in a dynamic, growth-focused company.

Experience

1. Assistant Manager

   Shadowfax

   Dec 2025 — Present · Surat, IN

   I lead and manage high-volume reverse operations at Surat DC (mother hub), ensuring smooth, accurate, and timely processing of 1.5–2lakh return shipments every day. My role focuses on operational excellence, team leadership, process compliance, and continuous performance improvement across all reverse workflows.Key Responsibilities:Oversee end-to-end reverse logistics operations, ensuring accurate sorting, processing, and dispatch of return shipments in a high-volume environment.Lead and coordinate a large workforce to maintain daily operational flow, productivity, and turnaround time targets.Monitor and optimize reverse operational processes, including inbound returns, QC checks, sorting, bagging, and dispatch.Ensure strict compliance with SOPs, quality standards, safety rules, and partner guidelines across all reverse operations.Analyze daily performance metrics and implement action plans to reduce delays, prevent losses, and enhance throughput.Collaborate with cross-functional teams such as linehaul, planning, inventory, and customer support to maintain smooth operations.Handle manpower allocation, shift planning, and workflow distribution for maximum efficiency.Regularly inspect equipment, conveyors, scanners, and operational areas to ensure readiness and resolve bottlenecks quickly.

Education

• Bihar School Examination Board (BSEB)

  10th or Matric

• Babasaheb Bhimrao Ambedkar Bihar University (BRABU), Muzaffarpur

  Bachelor's degree, History

• Bihar School Examination Board (BSEB)

  12th or Intermediate , Science