Craig McLeod
Software Support Leader | Team Builder | Enterprise SaaS | Fixing What Breaks (and Preventing It Next Time)
- Role
- Tax Application Support Manager at Tyler Technologies
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Craig McLeod
I lead by example, stay accountable, and support teams through complex, high-impact support work.I’m most effective where technical problem-solving, customer communication, and team leadership intersect—turning escalations into solutions and improving systems so the same problems don’t keep coming back.I push for practical excellence: developing people, refining processes, and making support better for both customers and the teams who serve them.
Experience
Tax Application Support Manager
Mar 2024 — Present · Dayton, OH, US
Education
Cedarville University
BA, Electronic Media
2008 — 2012
Sinclair Community College
Fast Track Programming Certification, Software Development
2015 — 2016
Skills
- Teaching
- Web Development
- C++
- Shading
- Adobe Creative Suite
- Training
- Digital Video
- Digital Photography
- Information Technology
- Java
- Technical Direction
- Databases
- Adobe Photoshop
- Photo Editing
- Adobe Premiere Pro
- Video
- Graphic Design
- Video Direction
- After Effects
- Troubleshooting
- Live Projection
- Database Administration
- Editing
- Leadership
- Operating Systems
- Microsoft Office
- Professional Audio
- Video Editing
- Video Production
- Team Building
- Web Design
- Final Cut Pro
- Linux
- Live Sound
- Software Development
- Network Administration
- Event Planning
- Adobe Illustrator
- Social Media
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