Colin Palmer

About Colin Palmer

With over 10 years of work experience in various roles related to sales, marketing, and customer success, I am passionate about helping B2B manufacturers grow their recurring revenue at scale. My core competencies include new business development, social networking, customer succes, account management, and expansion sales. As a Customer Success Manager at Entytle, Inc, I work with a team of dedicated professionals who share my vision of creating value for our clients by leveraging artificial intelligence and machine learning to optimize their installed base sales.In my current role, I manage a portfolio of strategic accounts across different industries and regions, and ensure that they achieve their desired outcomes and maximize their return on investment. I build and maintain strong relationships with key decision-makers and influencers, and provide them with regular insights, guidance, and best practices on how to use Entytle Insyghts, our SaaS Install Base Sales Orchestration Platform. I collaborate with the sales, solutions, marketing, and product teams to identify and pursue new opportunities, provide feedback, and advocate for the customer\'s needs. Through my efforts, I have contributed to increasing customer retention, satisfaction, and loyalty, as well as generating new revenue streams and referrals.

Experience

1. Customer Engagement Executive

   Kyriba

   Sep 2025 — Present

Education

• Texas Tech University

  Bachelor of Business Administration (B.B.A.), Marketing

  2008 — 2012