John Marsden
Chief Technology Officer @Instinct
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WORK HISTORY
Chief Technology Officer @Instinct
London, GB
Initially engaged at the behest of a board member for advisory purposes, I conducted a thorough evaluation of the company\'s technical operations. Transitioning to the role of CTO in Q2 2023, my contributions have been central to the company\'s transformation into a SaaS business.Key Achievements- Client Relationship Revitalisation: Transformed client satisfaction, converting clients into advocates- SaaS Model Transition: Led shift from bespoke software to a scalable SaaS product- Technical Enhancements- Implemented new ETL pipeline- Transitioned to event-based systems and microservices- Product Transformation Collaboration: Partnered with CPO to develop a core product solution; contributed to a 4x client adoption increase- Team Reorganisation: Optimised team structure, enhancing efficiency and communication- Sales and Marketing Support: Involved in pre-sales, strategy development, and stakeholder presentations.
EDUCATION
Cardiff University / Prifysgol Caerdydd
Bachelor of Science (BSc), Computer Science
Cheltenham College
A LeveLs
SKILLS
ABOUT JOHN MARSDEN
CTO | Founder | Cloud Computing | Scaling | Cost Optimisation | Fintech
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