Charles Aeryn Perry

About Charles Aeryn Perry

I’m a Project & Operations Coordinator with 8+ years of experience supporting cross-functional teams across hospitality, telecom, retail, and creative production environments.I specialize in bringing structure to fast-moving environments—supporting sprint rhythms, tracking deliverables, documenting workflows, and improving team alignment under pressure.Certified Professional Scrum Master (PSM I), experienced in tools like Jira, Airtable, Notion, and Google Workspace. I’ve supported everything from high-volume service environments to multi-site operational coordination and creative production workflows.What I bring to teams:• Clear communication• Task & backlog visibility• Process documentation• Cross-team coordination• Calm execution in high-pressure environmentsCurrently open to Project Coordinator, Operations Coordinator, and Agile Support roles (Charlotte-based, hybrid, or remote).

Experience

1. Operational Specialist

   Bonefish Grill

   Aug 2024 — Present

   Execute high-volume service workflows in a structured, system-driven environmentCoordinate station timing and cross-functional kitchen communication to ensure order accuracy and delivery efficiencyMaintain strict quality, safety, and inventory standards during peak service hoursSupport onboarding and workflow training for new team membersContribute to daily operational readiness and throughput consistency

Education

• Full Sail University

  Master of Business Administration

• Scrum.org

  Professional Scrum Master I (PSM I)

• Full Sail University

  Digital Communication and Media/Multimedia

  2009 — 2012

• University of Metaphysics

  Metaphysical Sciences with a Concentration in Holistic Life Coahing