Avinash K.
Service Manager @ Ola Electric • Regional Service • e-Mobility (EV) || Ex Sales Manager @ Chetak || Ex Sales Manager @ Ather Energy || Ex Byjuite
- Role
- Service Manager at Ola Electric
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
About Avinash K.
Passionate Sales Manager | EV Two-Wheeler Automobiles | Driving Sustainable…
Experience
Service Manager
Sep 2024 — Present · Patna, IN
As a Service Manager at Ola Electric, I lead regional service operations with a focus on delivering seamless customer experiences across electric mobility solutions. My role involves managing service centers, optimizing workflows, and ensuring the highest levels of customer satisfaction. By fostering a culture of continuous improvement, I aim to support Ola\'s mission of transforming the electric vehicle industry and enhancing the after-sales journey for our customers.Key Responsibilities:Overseeing regional service operations and ensuring alignment with company standards.Collaborating with cross-functional teams to drive service excellence and customer satisfaction.Leading, mentoring, and developing service teams to achieve operational goals.Monitoring service performance metrics and implementing improvement strategies.Ensuring compliance with safety, quality, and efficiency benchmarks.Streamlining processes to reduce downtime and enhance customer experience.
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