Angelique Gaston
Client Technical Support Associate at Dell EMC
- Role
- Client Technical Support Associate at Dell Technologies
- Location
- Oklahoma City, OK, US
- LinkedIn followers
- 500 followers
Experience
Client Technical Support Associate
Dec 2016 — Present · Oklahoma City, OK, US
Collaborate with peers, team leads, and engineers, and third party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution· Follow up with customers to ensure accurate resolution for their technical issues· Document problems, diagnostics, interactions, next steps, and solutions implementation in a CRM tool· Provide an extraordinary customer service experience
Skills
- Creative Strategy
- Leadership
- Event Planning
- Creative Arts
- Customer Service
- Microsoft Word
- Social Innovation
- Youth Advocacy
- Microsoft Office
- Critical Thinking
- Microsoft Excel
- Powerpoint
- Public Speaking
- Computer Hardware
- Retail Sales
- Social Networking
- Women's Leadership
- Women's Studies
- Social Media
- Community Theatre
- Poetry
- Leisure Travel
- Management
- Fundraising
- Community Service
- Non-Profit Volunteering
- Creative Writing
- Community Outreach
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