Abhinav Shikhar
Software Licensing & Product Management | Turning Complex Licensing into Simple, Scalable Products
- Role
- Client Operations Delivery Manager Program Manager at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Abhinav Shikhar
I bring 9+ years of experience driving large-scale programs, strategic enablement, and…
Experience
Client Operations Delivery Manager Program Manager
Sep 2025 — Present · Raleigh-Durham-Chapel Hill, NC, US
Own the end-to-end design and implementation of Smart Account and Virtual Account architectures, aligning licensing models with customer needs and organizational structures to ensure a seamless transition to Smart Licensing.Deliver comprehensive, end-to-end licensing engagements by partnering with customers to deploy compliant, optimized licensing solutions across diverse infrastructure and business environments.Drive resolution of complex, high-impact licensing issues, including Smart Account restructuring, account merges and splits, license activations, and subscription compliance tracking.Define and continuously improve operational processes and standards for licensing migrations, license transfers, Smart Account restructuring, and compliance management.Perform detailed analysis of customer assets, entitlements, and license consumption to identify risks, optimization opportunities, and actionable insights for customers and internal stakeholders.Partner with product managers, IT, and cross-functional stakeholders to capture, document, and refine business requirements, incorporating customer feedback to influence product roadmaps and enhancements to licensing tools.
Education
Ramaiah Institute Of Technology
Bachelor of Engineering (B.E.), Computer Science
2012 — 2016
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