Aanchal Sharma
Project Management | Customer Success | MBA- BITS Pilani
- Role
- Analyst- Creative Services at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aanchal Sharma
An experienced professional who loves working with different brands and engaging with its…
Experience
Analyst- Creative Services
May 2022 — Present
Effectively coordinate and monitor graphic design projects in a deadline-driven environment using the ServiceNow workflow management tool and scheduling tool-Serve as a point of contact for customers regarding process, work requests, scheduling, and issue resolution-Estimate time required to complete each request. Manage internal customer expectations, negotiating deadlines when necessary-Assign resources to projects based on skill sets and availability. Prioritize projects based on due dates and duration estimates-Review project specifications and customer expectations with leads and/or assigned CS professionals as necessary-Monitor deadlines and ensure timely delivery-Provide consultation on large and complex projects to current and prospective customers. Set right expectations on services, delivery, and deadlines-Build relationships with customers in all functions at all levels - locally and regionally - and ensure effective delivery of services.
Education
BITS Pilani Work Integrated Learning Programmes
Master of Business Administration - MBA
2021 — 2022
Chitkara University
Bachelor's degree
2013 — 2017
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