Ajay Kumar
City Manager @Echargebays || Ex-Ola Electric| Regional Coordinator| TSE
- Role
- City Manager at Echargebays
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ajay Kumar
Results-oriented Automobile & EV Professional with 3+ years of experience specializing in diagnostics engineering and electric vehicle infrastructure. Proven ability to diagnose, troubleshoot, and resolve complex automotive and EV-related issues using data-driven tools and structured problem-solving approaches.Previously worked as a Diagnosis Engineer at OLA Electric, where I handled advanced diagnostics and issue resolution using platforms such as Zendesk, Heatmap, Getafix, and Telematics. This role strengthened my technical expertise in vehicle systems, fault analysis, and cross-functional coordination.Currently associated with eChargeBays, where I contribute to the planning, design, and deployment of EV charging infrastructure across public and private locations. My role involves supporting the development of reliable, scalable charging solutions that directly contribute to the growth of India’s electric mobility ecosystem.Known for strong analytical skills, attention to detail, and customer-centric execution, I am passionate about innovation in the automobile and EV domain. I continuously strive to deliver high-quality results while supporting sustainable mobility and next-generation transportation solutions.
Experience
City Manager
Dec 2024 — Present · Delhi, IN
Conducting site surveys and submitting detailed site survey reports to concerned OEMs.Maintaining OEM databases for BMW, Audi, Volvo, BYD, Morris Garages, Vinfast and Tesla, ensuring accurate and timely reporting.Organizing and managing installer teams across assigned regions and guiding them as per defined SOPs and safety standards.Providing end-to-end customer support, technical guidance, and solutions throughout the EV charger installation lifecycle.Overseeing North India operations for EV charging solutions for Mercedes-Benz, MG Motors, Audi, BMW, Tesla, Vinfast (E4W) segments.Delivering EV charging infrastructure projects in compliance with quality, quantity, and safety norms.Identifying, onboarding, and managing installation agencies / subcontractors for EV infrastructure deployment.Hands-on experience in installation and commissioning of 3 kW, 7.5 kW, 11 kW, and 22 kW EV chargers.Experience with charger brands including Exicom, ABB, Mercedes Wallbox, GoEGo, Audi e-tron Charger, Tesla and Tirex.Managing installation, commissioning, service coordination, vendor management, customer relationships, and database management.Coordinating DBMS and operational activities for clients across Delhi NCR.Actively contributing to Echarge Bays’ mission of strengthening India’s EV ecosystem through sustainable charging solutions.
Education
Dr Akhilesh Das Gupta Institute of Professional Studies
Bachelor of Technology - BTech, Electronic communication engineering
2018 — 2021
Ambedkar DSEU Shakarpur Campus-I
Diploma, Electronics Engineering ( Digital and microprocessor)
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