Tharun Mullassery Ajith
Information Technology Operations Analyst @TD
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WORK HISTORY
Information Technology Operations Analyst @TD
London, ON, CA
EDUCATION
St. Joseph's University
Bachelor's degree
Conestoga College
Postgraduate Degree
ABOUT THARUN MULLASSERY AJITH
I am an experienced IT professional with over 7 years of expertise in technical support, troubleshooting, and customer service. I specialize in diagnosing and resolving complex IT issues, maintaining system performance, and optimizing workflows to save time and costs. My career spans roles at organizations like Georgia Pacific, Goldman Sachs, Dell, and HP, where I achieved high first-call resolution rates, automated processes, and trained teams to deliver exceptional results. I have completed a Post Graduate Certificate in Information Technology Business Analysis at Conestoga College, further enhancing my ability to align technology solutions with business goals. Passionate about innovation and efficiency, I strive to make IT systems more reliable, user-friendly, and impactful for both businesses and users alike.
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