Tharindu Samarakoon
Application Administrator @Carefor Health & Community Services
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WORK HISTORY
Application Administrator @Carefor Health & Community Services
Ottawa, ON, CA
EDUCATION
University of Peradeniya
Bachelor of Science (B.Sc.)
Sivali Central Collage Ratnapura
Advanced Level
ABOUT THARINDU SAMARAKOON
With a strong foundation in Computer Science, Statistics, and Mathematics (B.Sc.), I bring 9 years of experience in delivering top-notch technical support to end-users. My expertise spans- 4 years of Deskside support, troubleshooting complex technical issues and resolving problems efficiently- 3 years of Application Support, ensuring seamless functionality and user experienceTechnical Skills- Office 365: Administration, configuration, and troubleshooting- Power BI: Data analysis, reporting, and visualization- SysAid: IT Service Management, ticketing, and asset management- MDM (Mobile Device Management): Device management, security, and compliance- Microsoft Server 2022: Administration, configuration, and troubleshootingI\'m passionate about staying up-to-date with the latest technologies and leveraging my expertise to drive IT excellence. Let\'s connect and explore how I can contribute to your team\'s success!\"
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