Tharani Vijayakumar

About Tharani Vijayakumar

Seasoned Cloud Operations Engineer with deep expertise in managing and optimizing AWS infrastructure, including Elastic Load Balancing (ELB), Auto Scaling, Route 53, VPC, VPC Lattice, CloudWatch, CloudFront, Global Accelerator, S3 and EventBridge. Proficient in cloud performance tuning and monitoring, ensuring optimal scalability and high availability. Adept at implementing and managing NAT solutions, designing and deploying resilient cloud architectures, and adhering to stringent SLAs. Extensive experience in troubleshooting complex issues, handling intricate customer requirements, and delivering robust cloud solutions. Skilled in both Linux and Windows administration, with a strong focus on AWS VPC operations, network security, and hybrid cloud environments. Proven ability to enhance system reliability, maintain security, and drive performance improvements across diverse cloud infrastructures.

Experience

1. Cloud Support Engineer i - Networking

   Amazon Web Services (AWS)

   Oct 2023 — Present · Bengaluru, IN

   As a Cloud Support Operations Engineer, I specialize in aligning customer workloads and business requirements with AWS cloud architecture, delivering secure and scalable virtual network solutions. My expertise in configuring Amazon VPC ensures robust network security and reliability across various cloud environments, meeting the unique needs of each client.I am adept at leveraging key AWS services, including Elastic Load Balancing (ELB), Auto Scaling, CloudFront, and Global Accelerator, to optimize performance and ensure high availability for clients\' applications. My role involves proactive monitoring with AWS CloudWatch, configuring automated alarms, and resolving critical latency and availability issues to maintain optimal operational performance.In addition to my technical capabilities, I am experienced in configuring DNS through AWS Route 53 and managing SSL certificate lifecycles via AWS Certificate Manager, ensuring secure and efficient domain management. I also implement comprehensive backup and recovery strategies, safeguarding client data and ensuring business continuity.My role extends to authoring detailed technical knowledge articles, aimed at enhancing team expertise and improving overall customer support operations. I handle customer escalations with a focus on delivering timely resolutions, managing complex troubleshooting processes, and upholding service-level agreements (SLAs) to ensure high levels of client satisfaction.Through my customer-facing responsibilities, I provide expert guidance and support, addressing client needs and optimizing their AWS environments to achieve seamless and reliable cloud operations.

Education

• Bharathi School

  Higher secondary, Bio maths

• Sri Krishna College of Technology

  Bachelor of Engineering - BE, Electrical and Electronics Engineering

• Sindhi vidyalaya matric higher secondary school

  Secondary school