Thao Ta
Client Success Manager | Program Manager | Orangepeople @ Meta
- Role
- Client Success Manager Program Manager at OP
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Thao Ta
A highly motivated and results-driven client success manager with 6 years of experience in managing client relationships and driving organization growth. I take my pride in driving customer satisfaction and growing my team by improving productivity and building meaningful relationships.
Experience
Client Success Manager Program Manager
May 2022 — Present · San Francisco, CA, US
Managing a team of Project Managers, Business Analysts, Project Coordinators and Technical Writers who are working on assignments at Global Security & People Operations at Meta- Delivering excellent client experience with effective communication, timely reports (Weekly, MBR, QBR, etc) with SLAs/KPIs metric-driven data- Managing project budgets, forecasts, and financial reporting, ensuring projects are delivered within budget and key deliverables are delivered within tight deadlines- Providing program status updates, conducting risk assessments and developing mitigation plans to proactively address potential project risks- Actively hiring, training and mentoring team members- Collaborating with multi cross functional teams (HR, Operations, Finance, Talent Acquisition) to manage key accounts and gaining new accounts through effective business development.
Education
Foothill College
BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
2016 — 2017
San Jose State University
Master of Business Administration - MBA, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
2018 — 2020
Foreign Trade University
Bachelor's degree, International Business/Trade/Commerce
2011 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.