Thao S.
IT Support Analyst
- Role
- Senior IT Support Analyst at Comcast
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Senior IT Support Analyst
Sep 2013 — Present
Responding to first-level, end-user support requests via phone, email and in-person at business locations• Support, repair, and upgrade desktop and laptop computers• Support Microsoft Office and other software applications• Support printers• Support Windows-based computers in an Active Directory environment• Assist in IT related activities as assigned by the IT Manager
Education
Sno-Isle Skills Center
A+ Certificate and Network+ Certificate
2009 — 2011
Central Washington University
Bachelor of Applied Science - BASc
2012 — 2021
Edmonds Community College
Associate of Technical Arts (A.T.A)
2011 — 2012
Lynnwood High School
High School Diploma
2007 — 2011
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