Thao D. Hoang

Management Analyst @County of Santa Clara

San Jose, CA, US

Social Services Agency - Office of Contracts Management• Conduct systems and analytical studies on organization, procedures, budgetary requirements, and human resources management; • Perform cost studies, conduct surveys, and conduct feasibility studies by collecting, tabulating and analyzing a wide variety of data using appropriate statistical methods to determine trends, cycles, and underlying factors; • Gather data and analyze information, and prepare reports outlining methodology, analysis recommendations related to administrative, fiscal, organizational, human resources and management issues; • Interview and consult with departmental officials and employees, representatives from other organizations and groups, and the general public to give and/or secure necessary information; • Analyze programmatic practices and procedures and makes recommendations for organizational, operational, policy, and procedural improvements; • Develop, summarize, and maintain administrative and fiscal records; • Develop and analyze quantitative data for management control and evaluation purposes; • Prepare and present a variety of budgetary, informational and statistical reports; • Negotiate and monitor contracts; ensure compliance with contract provisions; coordinate with service providers in the delivery of contract requirements;• Prepare and participates in RFP process, write grant proposals, reports, program documentation, policies, procedures and other written materials.

HCM Open University

Bachelor of Arts (BA)

Northumbria University

Master’s Degree

Marketing Institute of Singapore

Graduate Diploma