Thanveer Hameed
Senior Business Analyst at Zuper | Ex-Freshworks
- Role
- Senior Business Analyst at Zuper
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Thanveer Hameed
I lead technical implementations for SaaS customers, translating requirements gathered on…
Experience
Senior Business Analyst
Jul 2024 — Present · Chennai, IN
Technical Expertise & Problem-Solving • HTML & CSS – Develop and customize UI components, templates, and dynamic content from scratch based on customer requirements. • API Integrations – Automate real-time data synchronization between systems via APIs, improving data flow and efficiency. • Webhooks – Use webhooks for real-time communication between systems, ensuring smooth integration. • JavaScript – Write custom automation logic, manipulate API responses, and handle specific conditions in workflows. Proficient in ES6+ features like arrow functions, promises, async/await, destructuring, and template literals. • N8N Workflow Automation – Design and implement workflows using N8N, integrating third-party tools, APIs, and databases. • Custom Automation Solutions – Build tailored automation flows based on data changes or user input, ensuring seamless operations. • JSON – Process and structure API responses and payloads within workflows. • Handlebars.js – Create customized templates from structured data. • Process Optimization – Implement automation to optimize workflows and reduce manual work. • Debugging & Issue Resolution – Troubleshoot automation failures and optimize API calls.Leadership & Team Management • Team Management & Mentorship – Lead and mentor a team, fostering skill development and growth. • Efficiency Improvement – Streamline processes through automation to enhance productivity. • New Initiatives – Drive the introduction of new automation technologies and tools.Project & Business Analysis • Project Planning & Execution – Define project scope, set timelines, and ensure on-time delivery. • Requirement Gathering & Analysis – Collaborate with clients to convert business needs into technical solutions. • Stakeholder Communication – Serve as the liaison between business and technical teams. • Process Mapping & Gap Analysis – Identify inefficiencies and implement automation to improve processes.
Education
The New College (Autonomous)
Bachelor of Science - BS
2013 — 2016
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