Thanh Nguyen
Strategic Account Manager @Redwood Software
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WORK HISTORY
Strategic Account Manager @Redwood Software
Munich, DE
As the first German Strategic Account Manager, I’ve had the unique opportunity to establish and expand our presence in the German market from the ground up. Working with some of the most iconic and influential companies including Mercedes-Benz and Allianz. I focus on building long-term, value-driven partnerships that align with our clients’ strategic goals- Focus on both new business development and expanding opportunities with existing clients through up-selling and cross-selling strategies- Cultivate relationships with key client stakeholders at all levels, ensuring proactive engagement and driving deals through the sales pipeline- Serve as the key liaison between clients and internal teams (pre-sales, delivery, finance) to ensure seamless service delivery and satisfaction- Identify and manage risks in client engagements, resolving conflicts and coordinating cross-functional efforts to ensure successful outcomes- FY25 Target: 122%(8 months in)- FY25 Target: 140%(full year)- FY25:#1 Strategic Account Manager EMEA
ABOUT THANH NGUYEN
My role as a Strategic Account Manager involves identifying and qualifying new business opportunities through various channels such as email, phone, and our partner ecosystem. I manage the entire sales process from prospecting to closing, ensuring a seamless customer experience. Ongoing account management is crucial, as I strive to maintain high customer satisfaction and drive additional revenue streams. Serving as a trusted advisor, I understand clients\' business strategies and align Redwoods solutions to meet their needs. I lead initial discussions with C-level executives, positioning Redwoods capabilities as a strategic asset.
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