Thang Nguyen

About Thang Nguyen

I’m a proud McDonald’s Owner/Operator, leading multiple restaurants in the Richmond…

Experience

1. Owner Operators

   McDonald's

   Jul 2025 — Present · Richmond, VA, US

   Proud owner of three McDonald’s restaurants in RVA — where every day is a mix of business strategy, ketchup packets, and leadership lessons. I manage amazing teams, keep the fries hot, and make sure the drive-thru runs smoother than a vanilla cone on a summer day.What I actually do (besides eating McNuggets): •Lead and grow awesome people — from crew to managers. •Balance the numbers (and sometimes the ice cream machine). •Turn chaos into systems and “we’ll fix it later” into “done.” •Keep guests happy, food fresh, and operations sharp.Running three stores is like running three small planets — but with better coffee and happier customers.

Education

• University of Maryland Global Campus

  Master of Business Administration (M.B.A.)

  2015 — 2018

• George Mason University – Costello College of Business

  Bachelor, Management and ISOM

  2010 — 2012

• Thomas Nelson Community College

  Associate Degree in Science, Business Administrator

  2008 — 2010

Skills

• Office Administration
• Market Research
• Microsoft Word
• Team Leadership
• Financial Analysis
• Budgets
• Event Management
• Access
• HR Policies
• Marketing
• Accounting
• Research
• Microsoft Office
• Sales
• Customer Focus
• Spanish
• Visio
• Operations Management
• Customer Relations
• Outlook
• Customer Satisfaction
• Microsoft Excel
• Powerpoint
• Analysis
• Public Speaking
• Teamwork
• Social Media
• Strategic Planning
• Employee Relations
• Data Entry
• Data Analysis
• Project Management
• Nonprofits
• Recruiting
• Event Planning
• Management
• Team Building
• Customer Retention
• Customer Service
• Organizational Development