Thangamani Pitchai

About Thangamani Pitchai

Results-driven telecommunications leader with over two decades of diverse experience spanning sales, end-to-end delivery, product development, product support, consulting, client engagement, project and program management, operations, and transformational leadership. Demonstrated success in driving strategic change, optimizing business processes, and leading cross functionalteams across dynamic, global environments.Currently with Ericsson India for 20 years, delivering impactful results across roles such as Senior Service Delivery Manager, Delivery Head, Program Lead, Product Development Lead, Product Support Lead, Competence Domain Lead, Technical Manager, Transformation cum Change Management Lead, Business Operations Lead, People Leader, and Solution Architect.Previously served as Telecom Officer (Intelligent Network) at Bharat Sanchar Nigam Limited (BSNL) for about 4 years, managing Ericsson Prepaid Mobile IN modules and ensuring seamless network performance and service delivery for CellOne - Mobile Rollout Project for BSNL EastZone.

Experience

1. Head - Market Area Operations Support, Sdu - Egi

   Ericsson

   Aug 2022 — Present · Chennai, IN

Education

• Motilal Nehru Govt Polytechnic , Pondicherry

  Diploma in Electrical and Electronics Engg

• Societe Progressiste High School , Pondicherry

  SSLC, 10th Class

  1993 — 1994

• Pondicherry Engineering College

  BTech, Electrical and Electronics Engg

Skills

• Charging System
• Gsm
• Mobile Devices
• Open Source Software
• Cdma
• 3g
• Ss7
• Networking
• Pre-Sales
• Gprs
• General Packet Radio Service (Gprs)
• Signaling System 7 (Ss7)
• Billing Systems
• Umts
• Management
• Sigtran
• Vas
• Telecommunications
• Bss
• Charging
• Project Management
• Hp-UX