Thanga Senthil Raja T

Vice President @Citi

Chennai, IN

Mainframe Technical Operations Manager Strategic and results-focused Mainframe Technical Operations Manager with a proven track record in steering high-performance teams and overseeing 200+ critical and high availability Mainframe infrastructures. Adept at driving operational excellence, I bring a wealth of experience in optimising technical processes, implementing innovative & automation solutions, and ensuring the seamless functioning of Mainframe Infrastructure environments.Key Responsibilities- Orchestrated and led a proficient team of Mainframe professionals, fostering a culture of collaboration, innovation, and continuous improvement-Developed and executed strategic plans for Mainframe operations team globally, aligning technical objectives with overall business goals to drive efficiency and productivity every year- Provided hands-on technical oversight for Mainframe infrastructure, ensuring optimal performance, reliability, and security. Managed system upgrades, tech refreshes, and environment expansions- Collaborated seamlessly with business and functional teams, including developers, analysts, and support teams, to facilitate integrated Mainframe automation solutions and help drive business success for internal/external stakeholders- Led major incident response and resolution efforts, coordinating with technical teams to address critical issues promptly and minimize business impact for customers/business stakeholders- Mentored and developed Mainframe talent, fostering a skilled and motivated team capable of meeting evolving business needs- Championed automation initiatives to enhance operational efficiency, reduce manual efforts, and streamline Mainframe processes- Skilled in fostering a collaborative and innovative team culture, enhancing overall Mainframe capabilities.

K.A.H.S.S

Higher Education, Mathematics and Computer Science

Einstein College of Engineering

Bachelor of Engineering (B.E.), Computer Engineering