Sanjeev Thakur

About Sanjeev Thakur

As a seasoned technology leader, I have built a career around driving innovation, delivering large-scale complex projects, and building high-performing teams across engineering, architecture, product management, and technology operations. With a customer-first approach and a focus on creative problem-solving, I have successfully delivered transformative technology solutions for global restaurant and retail brands.Notable achievements include spearheading flagship initiatives at Pizza Hut, such as self-service kiosks and AI-powered team member facing operational tools. At HMSHost I executed large scale design, development and implementation projects ranging from point of sale, Kiosks, mobile/web app development, Omni-Channel Digital ordering platforms, Payment integrations, Loyalty, Gift cards, ERP, Business Intelligence, network, infrastructure, infosec, and service desk in a multi-brand operating environment. My hands-on leadership approach fosters a culture of ownership, collaboration, and excellence, while my focus on team development ensures sustained success.I thrive at the intersection of strategy and execution, blending technical expertise with emotional intelligence to lead cross-functional teams and implement solutions that drive business outcomes. My experience spans engineering cutting-edge digital platforms, integrating AI/ML, deploying enterprise POS systems, and creating scalable infrastructure to support growth. I’ve developed omni-channel digital ordering platforms, launched self-order kiosks, implemented AI-driven self-checkout systems, and integrated payment solutions across thousands of locations, always prioritizing operational efficiency and customer experience.With expertise in technology operations, cloud strategy, IT procurement, PCI compliance, and system integration, I’ve effectively delivered projects like multi-brand POS rollouts, M&A systems integration, and innovative cash management solutions. I emphasize resilience and scalability in infrastructure, ensuring uptime, security, and cost optimization.I value integrity, teamwork, and a service-driven mindset. My leadership philosophy centers on empowering others, fostering critical thinking, and taking an unselfish approach to delivering results. Whether implementing cutting-edge technology or solving complex business challenges, I am committed to creating solutions that enhance operational excellence and deliver measurable impact.

Experience

1. Founder & CEO

   Posilabs

   Jan 2025 — Present · Washington, DC, US

Education

• National Institute of Industrial Engineering

  PGDIM

• SGSITS, Indore

  Bachelor of Engineering