Thaís Ivo

Insurance Claims Associate @Davis Martindale LLP

London, ON, CA

Gathered, analyzed, and reviewed personal and financial and accounting information to support insurance loss claims and litigation cases.• Collaborated effectively with adjusters, claimants, lawyers, and forensic accountants to clarify documentation, resolve discrepancies, and support case preparation.•Assisted with commercial insurance and business interruption claims, ensuring timely and accurate documentation throughout the process.• Prioritized multiple assignments in a fast-paced, deadline-driven environment, maintaining accuracy, confidentiality, and professionalism in all deliverables.• Prepared accurate loss quantification calculations and detailed Income Replacement Benefit (IRB) reports in compliance with policy requirements, regulatory standards, and statutory accident benefits schedule (SABS).• Conducted financial research and compiled statistics from various sources to support claim evaluations and reporting.• Prepared comprehensive written reports for insurance adjusters and legal representatives, clearly summarizing financial findings, identifying the indemnity period, and presenting conclusions.• Assisted in the training and onboarding of new hires, providing guidance and hands-on support throughout the first two months to ensure smooth integration and role readiness.

Universidade Estadual de Campinas

Bachelor's degree, Business Management

Colégio Técnico Opção

Technical, Administration

Universidade Estadual de Campinas

Bachelor's degree, Business Administration