Thai Quach
IT Support Engineer at Collectors
- Role
- Corporate Information Technology Engineer at Collectors
- Location
- Santa Ana, CA, US
- LinkedIn followers
- 500 followers
About Thai Quach
Professional SummaryAs an organized and through professional in the Information Technology field, I have experiences in a wide range of the industry. I have leadership/trainer abilities and technological knowledge of most things electronics. My abilities are: Provide specialized troubleshooting support and assistance to technology users with the goal of resolving complex hardware and software complications reported from received help desk trouble requests in a timely manner. Ability to perform the installation, set up, configuration, modification and maintenance of laptops/desktops/Virtual Machines, VoIP phones, video conferencing, projectors, mobile devices/systems, network and security equipment to ensure efficient operation and connectivity. Additionally I can also provide assistance with traveling to various sites to move, install, repair, adjust, service and perform preventive maintenance on computer components and peripherals, building cabling/wiring and desktop hardware and software upgrade cycles. I can monitor, maintain and ensure proper operation of LAN, WLAN and other network systems connectionsCommunications skills include talking with site personnel, vendors and various outside agencies to exchange information and resolve issues or concerns. Provide consultation and technical assistance to concerned users of the proper use, care and operation of computer and telecommunication hardware, software and peripherals. I can respond to inquiries and provide detailed and technical information regarding related practices, procedures and perform demonstrations as needed.
Experience
Corporate Information Technology Engineer
Jul 2021 — Present
Corporate IT Support Engineer - SaaS
Education
ITT Technical
Associates Degree of Science, Computer Systems Networking and Telecommunications
2000 — 2002
La Quinta High
Diploma, General Studies
1997 — 2000
ITT Technical
Bachelor's Degree of Science, Informations Systems Security
2002 — 2004
Oak Grove High School
General Studies
1996 — 1996
Skills
- Windows Xp Pro
- Lync
- Desktop Computers
- Vpn
- Remote Desktop
- System Administration
- Hyper-V
- Computer Maintenance
- Iphone
- Hardware Support
- Operating Systems
- Ubuntu
- Workstations
- Laptops
- Software Installation
- Windows 7
- Desktop Administration
- Wireless Routers
- Dell Computers
- Active Directory
- Computer Hardware
- Vmware
- Windows Server
- Hardware
- Customer Support
- Help Desk Support
- Windows
- Wireless Networking
- Network Administration
- Networking
- Hp
- Antivirus
- Technical Support
- Troubleshooting
- Windows Xp
- Vnc
- Os X
- Ftp
- Security
- Bmc Remedy
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.