Diwakar Das
Sevice Advisor
- Role
- Service Advisor at Bmw Munich Motors
- Location
- Raipur, IN
- LinkedIn followers
- 500 followers
About Diwakar Das
I am an engineering graduate with 5 years of hands-on experience as a Service Advisor in…
Experience
Service Advisor
Jan 2025 — Present · Raipur, IN
Customer Interaction:Receive customers and understand their vehicle concerns.Provide clear explanations about services, repairs, and maintenance.2. Vehicle Assessment:Inspect vehicles to identify issues (with technical guidance from mechanics).Document symptoms, complaints, and service requirements.3. Service Coordination:Schedule service appointments and manage workflow in the workshop.Liaise between technicians and customers to ensure timely updates.4. Estimation & Billing:Prepare cost estimates for repairs and services.Ensure transparent billing and resolve customer queries regarding charges.5. Customer Satisfaction & Retention:Follow up post-service to ensure satisfaction.Build long-term relationships with customers, fostering loyalty.6. Record Keeping & Reporting:Maintain service records, vehicle histories, and parts usage.Report recurring issues or feedback to management.
Education
Raipur Institute of Technology Chhatona, Mandir Hasaud,Raipur.
Bachelor of Technology - BTech
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.