Tessa Nyary

About Tessa Nyary

Welcome to my LinkedIn profile, it’s nice to meet you! I hold two bachelors degrees in Economics and Marketing with career experience in Project Management, Customer Advocacy / Community Management, Marketing, and Business Ops. I am a motivated self-starter who is eager to learn! Away from work and my love of mechanical keyboards, you\'ll find me curled up with my cats and a cup of tea with my nose in a good book.

Experience

1. Global Customer Advocacy Program Manager

   Mendix

   Jul 2022 — Present · Boston, MA, US

   While at Mendix my focus was Customer Advocacy, including the management of Mendix Pioneers, Mendix\'s first Customer Community.Projects- Develop community foundational processes and documentation- Assist in the planning of the annual Customer Advisory Board, an executive level customer focused event impacting significant revenue- Initiate and own a full program rebrand- Creation of program intranet for documentation, guides, and more for company-wide reference- Includes request forms integrated with program planning dashboardRegular Responsibilities- Owned all program virtual events (17+ annually averaging 70% member attendance rate); including topic selection, planning, logistics, communication, speaker prep, and more- Collaborated with R&D to promote and source participants for 5+ research initiatives annually- Created all foundational program processes and documentation; including company-wide program Intranet with information, request forms, and more- Owned external software vendor relationship management and financial procurement- Create and maintain content calendar with engaging and relevant content to community audience- Forge relationships and maintain internal stake-holder buy-in through regular internal communication on behalf of program including regular email, presentation, and slack updates- Own community communication through email, community platform, and in-person conversations- Worked with customers to organize event speaking logistics and presentation content relevance- Maintain team Confluence Space (internal intranet) with all relevant program information for internal referenceOutside of regular responsibilities, I was a member of the Gender Equity at Mendix (GEM) ERG for 3 years.

Education

• University of Wisconsin-Parkside

  Bachelor's degree, Monetary and Financial Economics

  2015 — 2019

• University of Wisconsin-Parkside

  Bachelor's degree, Marketing

  2015 — 2019