Tess Marshall
Hotel Ops Consultant Support - Warm Team @IHG Hotels & Resorts
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WORK HISTORY
Hotel Ops Consultant Support - Warm Team @IHG Hotels & Resorts
Consult with hotel owners, operators and hotel management company staff of both franchised and company owned properties on specific revenue opportunities.Answer inbound inquiries and requests from the hotel community on a variety of initiatives and standards including, but not limited to: new programs and promotions; hotel operations; and rate and inventory management services. Leverage relationships with key internal IHG partners to problem solve.Educate hotel partners in the development of operational procedures and standards.
EDUCATION
Bauder College
Associate of Fashion Merchandising, Fashion Merchandising
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT TESS MARSHALL
Hotel Ops Consultant Support at IHG - InterContinental Hotels Group
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