Tess Adams
VP, Operations Project Consultant @Bank of America
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WORK HISTORY
VP, Operations Project Consultant @Bank of America
Simi Valley, CA, US
Work with technology to define projects objectives, benefits, target state and risks.• Engages in hands-on design, development, testing and implementation of loan modification programs and Decision Engine through Agile process.• Coordinate, facilitate, and present end to end requirements to product development teams to ensure requirements are clear and can be implemented correctly.• Act as a single point of contact throughout all project phases by performing process and workflow analysis, assessing risks, driving corrective action, and monitoring issues to closure to ensure successful completion of milestones and deliverables.• Perform research and analysis on complex process and technology issues. Implement interim workarounds and drive permanent technology and/or process resolution.• Extract information from various data stores via SQL queries to analyze root cause, create and test corrective action.• Be a subject matter expert for platform functionality (including technical) and product rules and regulations. Work with management and support partners (Compliance, Legal, LOB, Business Control) to determine remediation steps and execute corrective action.• Perform analysis of data sources and processes to ensure data integrity, completeness, consistency, and accuracy across multiple platforms.• Participate in agile development “sprints” to review and prioritize backlogs, identify and resolve impediments, and plan releases.• Work with the business to design effective processes (Business Process Management).
EDUCATION
Thammasat University
BS, Accounting
Cal State Fullerton, College of Business and Economics
Master of Science, Information System
SKILLS
ABOUT TESS ADAMS
Experienced Professional with a demonstrated history of working in the banking industry. Strong program and project management professional skilled in Business Analytics, Risk Management, Business Process Improvement, and Auditing.
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