Terry Olaes
PreSales solution engineering, pizza seeking, coffee cup collecting, meat smoking, video gaming | Ex-IBM, Gap, NMG
- Role
- Senior Solutions Engineer at Appomni
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Terry Olaes
Past Sales Accomplishments:Quota Exceeded: FY17 (131%), FY18 (352%), FY19 (148%) President\'s Club Member: 2017, 2018, 2019 Technical Director of the Year: 2017, 2018 Strategic account logos won include global top 5 FinServ, Auto Manufacturers, and Energy.I have over 25 years in IT expertise. My current hat is a senior solutions engineer, but before I joined the sell side in 2015, I was on the buy side for 17 years. My hat rack from that time is quite varied: analyst (help desk, data, systems), 7x24 network operations center engineer and manager, service management, project management, compliance/security architect, and consultant. All of this real-world experience combines to make me a compelling speaker and presenter to colleagues, customers, and the c-suite. My sales presentations have a gravitas unusual in the security space because I\'ve seen some stuff, man. I am renown for my customer-facing capabilities as a trusted advisor, problem solver, and outcome definer. I am hungry to learn from every customer because I am a curious practitioner that loves to see how cybersecurity initiatives and issues are addressed in the unique environments for every enterprise.I am driven by the need to faithfully serve well. I want to help and I take a client-first perspective, though I am circumspect in how I deliver the message and always keep my employer\'s interest in mind. Would you like to know more?
Experience
Senior Solutions Engineer
May 2025 — Present · Dallas-Fort Worth, TX, US
I support the US West sales team with customer-facing pre-sales activity: discovery calls, demos, POCs, and educating customers on SaaS security challenges. I also support regional and national marketing events with speaking engagements & demos at the booth.Shows in 2025: SINC National CISO and Security Leaders Forum (Austin), CloudCon (Grand Rapids), SecureWorld Detroit, HOU.SEC.CON
Education
NRI Institute of Technology
Associate of Science - AS, Electrical, Electronic and Communications Engineering Technology/Technician
1995 — 1997
University of Phoenix
Bachelor of Business Administration - BBA, Business Administration and Management, General
2003 — 2005
Skills
- Internal Communications
- Training &Amp; Development
- Change Management
- Cisco Ios
- Customer Service
- Mpls
- Itil
- Disaster Recovery
- Router Configuration
- Compliance Audits
- Incident Analysis
- Customer Facing
- Variance Analysis
- Security Incident Response
- Project Execution
- Technical Writing
- Disaster Response
- Incident Management
- Network Operations
- Sox
- Corporate Communications
- Project Delivery
- Batch Processing
- Service Delivery
- IT Audit
- Business Analysis
- Internal Audit
- Project Implementation
- Retail Systems
- Pci Dss
- Newsletters
- Systems Analysis
- Service Management
- Compliance Management
- Information Security
- Customer Satisfaction
- Security Management
- Software Documentation
- Frame Relay
- Project Coordination
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