Terry L. Robinson
Manager of Client Success, East Region @The Difference Card
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WORK HISTORY
Manager of Client Success, East Region @The Difference Card
As the Manager of Client Success at the Difference Card, I spearhead efforts to bolster our revenue through client retention and expansion, leading a dynamic team of account executives across the East Region. My role involves enriching broker partnerships and ensuring our clients—brokers and employers alike—benefit from our health insurance solutions that blend cost-efficiency with quality. It\'s rewarding to see the tangible impact of our work as we empower employees with more financial flexibility beyond their health insurance needs.Since our inception in 2006, we\'ve consistently delivered savings of approximately per employee annually, without compromising on benefits. My meticulous approach, industry expertise, and commitment to fostering synergies within our ecosystem have been pivotal in solidifying enduring alliances with brokerage firms and sustaining client loyalty.I\'m invested in the Difference Card\'s mission to transform healthcare insurance, evidenced by substantial savings we provide, particularly to sectors like: Non-profits Manufacturing companies Hospitality businesses Legal and financial companies Our methodology typically results in an average savings of 18% for our clients, with a significant portion experiencing 15-20% reductions in health insurance costs.Bringing over a decade of experience to my role, along with a track record of excellence marked by numerous service accolades including the Top Account Manager of the Year award, I am committed to leveraging my expertise in healthcare savings and custom insurance solutions to enhance employee benefits.Specialties include: Healthcare Savings, Custom Insurance Solutions, and Employee Benefits.
EDUCATION
CUNY School of Professional Studies
Master of Arts - MA, Psychology
Columbia Business School
Master of Business Administration - MBA, Business Administration and Management, General
Manhattanville University
Computer Science
The City College of New York
Bachelor of Science - BS, General Psychology
ABOUT TERRY L. ROBINSON
I help employers improve healthcare affordability while preserving meaningful employee…
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