Terry Longo

About Terry Longo

Highly motivated and competent professional with experience that spans hardware, software, architecture, process, and information security systems deployments. Skilled in orchestrating and executing projects centered on the implementation of technologies, process improvement, product management, and organizational change management, using Waterfall, Agile, and hybrid approaches* Offers a demonstrated record of results in complex business environments, working with major organizations across multiple industries that have included Oxy (Occidental Petroleum), Walgreens, Target, Deloitte, Cardinal Health, Centerpoint Energy, AT & T, Experian, DISA, US Army, US Navy, Fiserv, KraftHeinz, LyondelBassell, Macy\'s, Nestle, UNICEF, Liz Claiborne, Hertz, Hydro-Québec, Boeing, and Iron Mountain* Visualizes broad situations and executes focused strategies through exceptional leadership, with a command of the details necessary to ensure successful root cause analysis and resolution of complex issuesAreas of Expertise:* Project Management* Risk Mitigation* Quality Assurance* Change Management* Senior Level Communications* Vendor RelationshipsSelected Career Achievements:* Aqua Security - Increased the efficiency and effectiveness of the Project Management Office (PMO) through the development of a formal framework of scalable processes and tools* HPE / HP Managed Services - Established a time tracking and cross-charge solution for the offshore remote consulting team of consultants / engineers* WORKSTATION SOLUTIONS. Achieved $2.1M in sales in the first year as a Product Engineer in a startup with three people

Experience

1. Manager, IT Pmo

   SolutionHealth

   May 2023 — Present · Manchester, NH, US

   Work with a team of professional Project Managers and IT/business stakeholders to continually improve the patient experience- work with IT and business leadership on managing and prioritizing the IT project portfolio- support the Project Managers in continually developing their professional and interpersonal skill sets- advocate for adoption of a Service Management architecture throughout IT to strengthen IT/business tactical and operational alignment

Education

• University of Michigan

  BS Computer Science, Computer Software Engineering

Skills

• IT Service Management
• Service Management
• Enterprise Software
• Itil Certified
• Software Project Management
• Itil
• IT Strategy
• Incident Management
• Project Management
• Data Center
• Cloud Computing
• Service Delivery
• Business Analysis
• Business Development
• Storage
• IT Management
• Unix