Terry Hughes

WORK HISTORY

EDUCATION

ABOUT TERRY HUGHES

A highly experienced hotel, hospitality and leisure operations and facilities Director with strong food and beverage background in five star hotels, exclusive clubs and venues:Stoke ParkThe DorchesterMosimann\'s ClubRoyal Garden HotelThe SavoyOne Whitehall PlaceSavoy PlaceThe Hurlingham ClubRoyal Festival HallThe Retreat, Elcot ParkI have worked my way up gaining experience throughout my career, learning and developing from the leaders and teams I have worked with.I am meticulous in my planning, with attention to detail, thorough, methodical, able to communicate at all levels and deliver high standards to exceed expectations.I thrive on the success of my achievements, working with a team, leading by example and making a difference with the people I work with and the place I work for.I am very proud of my achievements which include:• AA five star standards scored 91%• Small Luxury Hotels of the World inspection scored 96%• F&B team won Club 59 award 2020• AA commended for services during the Covid-19 pandemic• Student of the Year • Second in a national cookery competition run by British Gas• The final of the catering version of Mastermind• Awarded Manager of the Month• Worked on State Banquets• Looked after Royalty, Heads of State, business leaders and celebritiesKey Skills: • Selling the vision, understanding the strategy and delivering results• Building, training, motivating and leading effective dynamic teams• Thorough and methodical with an eye for detail • Achieving excellence through application of stringent quality control• Outstanding \'front of house\' and client-facing skills• Understands members and guests needs creating appropriate solutions • Good listener and persuasive negotiator with excellent communication skills at all levels• Trouble-shooter and problem solver, working well under pressure• Commercially astute, meeting demanding time scales and budget targets• Strong awareness of hygiene, health, safety and staff welfareQualifications and Professional Membership:• Institute of Hospitality Professional Hospitality Management with honours - Member• Institute of Leadership and Management Certificate - Associate Member• City and Guilds in food, beverage and accommodation services• Licensed Trade Diploma• Craft Trainer and Group Training Award• Certificate in Manual Handling, Hygiene, Food Safety and Health and Safety• Personal Licence Holder Raised for charity running marathons and climbing KilimanjaroActively involved with local well being charity and Action for Happiness