Terry B.

About Terry B.

Management Executive offering over 30 years of experience providing leadership to multi-site operations with budgets of $25 million annually. Develop strategic plans for Facility Management, Operations, Maintenance, and Design of community based residential re-entry services. Collaborate with government agencies and cross functional teams in construction management, compliance, and real estate contracts to ensure successful start-up operations to meet deadlines. Oversee the servicing team, providing direction, support and training. Strategic and forward thinker with sound judgment and decision making skills. Opened five Day Reporting Centers in Louisiana while managing reentry centers in Texas and Kansas. Master of Arts, Behavioral Science and a Master of Arts Education. Licensed Professional Counselor and a Licensed Chemical Dependency Counselor.STRENGTHSExecutive LeadershipDirect start-up and turnaround operations for multiple government and state sites throughout the U.S. Strategic planner who develops programs to meet operational goals.FinanceP & L, budgeting, payroll, forecasting, and financial analysis for multi-site locations in the U.S. OperationsManage operations, construction renovations, contract negotiations, bids, contract agreements. Staff training.Contracts/AuditsServe as liaison on government contracts and participate in audits to ensure compliance with regulatory agencies.Client ServiceManage client relationships. RegulatoryComplianceEnsure compliance with all contractual, federal and state policies.Human ResourcesManage, hire, train and retain a world class team of managers and support personnel.

Experience

1. Senior Area Manager Texas and Kansas

   Reentry Rehabilitation Services Inc

   Aug 2010 — Present · Houston, TX, US

   Outsourced services specializing in the delivery of correctional and detention management, medical and mental health rehabilitation services, family and youth services, and other diversified services to federal, state and local government agencies around the globe.Directly responsible for a $25M operating budget and profitability overseeing 6 Residential Re-entry Centers throughout the Central U.S. Programs range from 100-500 bed facilities.P&L, budgeting responsibility for all programs to ensure operating costs meet company expectations. Serve as member of management team responsible for support of reviewing initial bids and rebids for state programs. Review RFP\'s for pricing structures, staffing and program design.Oversee contracts with state agencies, audit programs, compliance and relationships with government and state officials. Manage the operational and financial performance of Residential Reentry, Day Reporting and Halfway House facilities. Ensure the highest quality of client care and treatment as well as licensing and accreditation standards, customer relations, business development and new program expansion.Accomplishments. Improved asset utilization with increased rates, operating capacity and reduced operating costs per bed. Ensured strong customer relations to meet client expectations.Awarded contract with State of Louisiana to open 5 new Day Reporting Centers. Managed contract negotiations with real estate and subcontractors in the renovation of facilities.Attended public hearings to collaborate with representatives and local Chamber of Commerce on new business and construction projects. Adhered to all safety codes and state regulations.Assisted in the integration during the acquisition of company including the onboarding of employees and training programs supporting a smooth transition during merger.

Education

• Lamar University

  Master of Education - M.Ed, Counseling and Development Marriage and Family Counseling

• Sam Houston State University

  BSW, Social Work

  1985

• Lamar University

  Counseling & Development Marriage,Couple & Family Counseling

• University of Houston-Clear Lake

  Master of Arts - MA, Behavioral Sciences

  1998

• University of Houston-Clear Lake

  Master of Arts - MA, Sociology

Skills

• Program Management
• Coaching
• Powerpoint
• Microsoft Excel
• Government
• Nonprofits
• Program Development
• Change Management
• Conflict Resolution
• Community Outreach
• Recruiting
• Staff Development
• Contract Negotiation
• Mental Health
• Supervisory Skills
• Event Planning
• Public Relations
• Case Management
• Problem Solving
• Employee Relations
• Organizational Development
• Public Speaking
• Case Managment
• Customer Service