Terry Barash
CX Product Manager at Ford Motor Company
- Role
- Customer Experience (Cx) Product Manager at Ford Motor Company
- Location
- Sterling Heights, MI, US
- LinkedIn followers
- 500 followers
About Terry Barash
Starting a new journey in my career by moving into customer experience (CX). I have a passion for CX and advocating for our customer. I am very excited about this new adventure and utilizing my IT, collaboration and leadership experience to make a difference for our Ford customers.My areas of expertise include, ITIL Expert, IT Service Management, collaboration expert, leadership and soon to be CX. Terry has a track record of driving IT organizational efficiencies through the application of IT service management practices and cutting-edge collaborative technologies, resulting in improved quality & productivity, significant cost savings and identification of new business opportunities.Specialties: IT Service Management, Strategy Development, Personal and Team Productivity coach, public speaker.
Experience
Customer Experience (Cx) Product Manager
Nov 2022 — Present · US
Education
University of Michigan
BS, Electrical and Electronics Engineer
1987 — 1991
Skills
- Ms Project
- Management Consulting
- Sharepoint
- Training
- Team Management
- Business Strategy
- Itil Implementation
- Process Improvement
- Product Development
- Business Process
- IT Service Management
- Process Development
- Strategic Planning
- Microsoft Office
- Team Leadership
- Program Management
- Itil
- Problem Solving
- Business Planning
- Business Analysis
- Mentoring
- Public Speaking
- Project Management
- Leadership
- Team Building
- Coaching
- Itil Certified
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