Terry Shull
- Role
- Vice President Claims Services at Pendulum
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Terry Shull
I have over thirty years of commercial general liability and professional liability…
Experience
Vice President Claims Services
Jul 2019 — Present
Oversees claims management and processing teams as in-house expert. Leads business initiatives and assists in the establishment of the claims services strategic goals. Maintains a “best in class” claims operation to achieve successful claims resolution and continuous process improvement while maximizing cost effectiveness. Creates and implements consistent claims standards, policies, procedures, and tools. Promotes customer centricity and focus to ensure positive customer experiences. Drives results through the effective leadership, training, and development of staff. As a corporate officer, negotiates, mediates, arbitrates, and settles general liability/professional liability claims.
Education
Cerritos College
None, Administration of Justice/Biology
1981 — 1985
Skills
- Litigation Management
- Liability
- Premises Liability Litigation
- Investigation
- Professional Liability
- Property & Casualty Insurance
- Claims Management
- Litigation
- Accident
- Settlement Conferences
- General Liability Defense
- Legal Assistance
- Professional Malpractice
- Claims Handling
- Claim
- Insurance
- Commercial Insurance
- Courts
- Trials
- Product Liability
- Mediation
- Medical Malpractice
- Dispute Settlement
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