Terry Payne

WORK HISTORY

SKILLS

ABOUT TERRY PAYNE

Senior Delivery Manager with a strong track record of delivering complex platform transformations and large-scale client migrations across fintech, financial services, and telecommunications.I specialise in the delivery of credit, lending, collections, and finance systems, including the migration of high-volume customer accounts across both back book and front book onto purpose-built account management and servicing platforms. These programmes typically involve millions of accounts, multiple suppliers, and strict regulatory and operational constraints, where data integrity, customer experience, and business continuity are non-negotiable.I’ve led end-to-end delivery across: • Large-scale legacy-to-modern platform migrations • High-volume customer and account data migrations • Complex, regulated change programmes • Multi-supplier and third-party delivery modelsKnown for being calm under pressure and outcomes-focused, I work closely with senior stakeholders to simplify complexity, stabilise delivery, and maintain momentum through challenging phases of transformation. I’m hands-on when needed, while retaining clear governance over risk, budget, and dependencies.Certified in Agile, PRINCE2, and Six Sigma, I balance delivery discipline with pragmatism — focusing on what genuinely moves the programme forward