Terry Mitchell
Lead Communication Platform Engineer @British Gas
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WORK HISTORY
Lead Communication Platform Engineer @British Gas
Windsor, GB
EDUCATION
The 6th Form College Farnborough
Higher National Diploma, Electrical and Electronics Engineering
SKILLS
ABOUT TERRY MITCHELL
Inspire DesignerExpert level of development and scripting in all aspects of Inspire Designer from installation and administering of environment. Setting up complex data inputs for multiple data input streams including scripted, XML, JSON, Line Data and Variable Input’s. Setting up external workflows, Global Variables, Advanced Production, configuring output of files for optimization and Complex imposition scripting, workflows set up for simple DM to Complex transactional pieces. Inspire Content Manager (ICM)Expert level, Capable of installing, setting up and administering environments as well as migrating work between development, UAT and production areas and the processes that are associated with this type of environment set up, updating resources and workflows on approval states, creating log files within ICM Scripting. Inspire AutomationExpert level, Installation, maintenance, CCM process development.Inspire Production ServicesExpert level, installation, maintenanceInspire ScalerIntermediate level, installation, maintenance, CCM process development. Inspire InteractiveExpert level, installation, maintenance, JLD development and Interactive Process management.Inspire Cloud Expert level, installation, maintenance, omni channel management using Messenger, SMS and Push communications, Customer Journey Mapping.Dynamic Communications. Other associated applications in this area are: HP Extreme – Basic LevelDOC 1 – Basic levelXMPIE – Intermediate levelAdobe suite – Intermediate levelObjective Lune – Expert levelVaried data cleansing, sortation & deduplication – Expert level for Cygnus in particular I am extremely proficient in the Inspire generated communications process and have worked for over 15 years in this field for many companies in many sectors working mainly for a third party but recently directly for the clients, utilising a varied range of skills from, simple direct mail to complex transaction multi-channel communications. I have also managed busy transactional and DM development teams as well as supporting pre, post-sales requirements and project management requirements both internally and externally using Prince 2 & Agile methodology’s.
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