Terry Kirkum
Chief External Affairs Officer at Duck.Design | You need design done. Just get it!
- Role
- Customer Success Manager at Lambda Factor
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Terry Kirkum
Highly knowledgeable in computer repair and operating systems with a strong desire for…
Experience
Customer Success Manager
Mar 2022 — Present
Recommend solutions to resolve client issues and meet client goals. Ensure the successful implementation of adoption best practices for global enterprise companies by conducting targeted demonstrations to educate customers on the value proposition of technology solutions. Partner with customer to establish a transformational business roadmap to achieve business goals. Gather customer product feedback to help product management define the product roadmap. Developed high-level financial reporting Power BI dashboard, streamlining the financial reporting process while providing actionable insights to senior management.
Education
Kansas City University
Bachelor's degree, Computer and Information Sciences and Support Services
2011 — 2016
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